For every project manager, knowing the “hard” skills of project management is only the beginning. The most challenging part is building proficiency in such critical areas as leadership, communication, team building, conflict resolution and negotiating for scarce resources or changes in scope. These skills contribute the most to the success or failure of any project. Project and program managers who master these skills are much more successful than those who don’t. The foundation for mastering these skills lies in understanding and harnessing the power of human emotions. This is where emotional intelligence come in. Emotional Intelligence (EQ) is the ability to understand our emotions and those of others arounds us. It also includes the ability to use this awareness to manage our emotions and relationships. EQ affects how we manage our behaviors, navigate social complexities and make personal decisions that helps us achieve positive results. People with high emotional intelligence are very good at using empathy and constructive communication to create a collaborative and cooperative work environment. These group of skills are imperative for managing projects. Research has shown that EQ contributes up to 58% of workplace success.
As a project or program manager, this seminar will start you on the path of cultivating the necessary emotional and social skills that will help you motivate your teams to deliver excellent project results. You will discover how to work more effectively with your team members, including those with difficult and high-strung personalities. You will also learn how to keep your emotions in check, defuse tense situations, resolve conflicts and improve relationships within your project teams.
Prior to the seminar, you will take the world-renowned EQ-i 2.0 emotional intelligence talent assessment and receive a personalized report (click here for a sample). With your report in hand, this interactive seminar will help you evaluate where you are, and proffer specific behaviors and skills that will lead to increased EQ. As your level of emotional intelligence increases, you will begin to align yourself with opportunities that will give you success, and increase your effectiveness in every area of your professional and personal endeavors.
